SONIK Privacy Policy

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SONIK Privacy Policy

Sonik Sports Limted collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. Sonik Sports Limited is registered with the Information Commissioner's Office and adheres to strict guidelines to ensure the safety and protection of your data.

Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our website. Sonik Sports Limited reserves the right to amend this Privacy Statement at any time with or without notice.

Registering with SonikSports.com

Personal information relating to you and your order history are only available to you when you login with your registered username and password. You can edit or delete your information at any time through the your account page. If you forget your password, you can request that it be emailed to your registered email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register. Your delivery address book, located in the 'your account' page, are your personal contacts. We do not use the names of the people in your address book to send any emails.

Information we collect

The information we receive allows us to tailor our products and improve your shopping experience, making shopping easier and more enjoyable. Every time you visit our website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a general record of your activity on our site. When you purchase from SonikSports.com, we collect information that you volunteer such as your name, email address, postal address, phone number delivery address and other information necessary to process your order.

Information we share with others

We contract with other companies to provide certain services, including credit card processing, order processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from Sonik Sports Limited. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.

Cookies

We use cookies to recognize you and your preferences to make shopping easier & provide you with a customized experience on our website. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. SonikSports.com places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience - such as holding items in your shopping cart, accessing your address book. We also use cookies to track traffic to different parts of the website in order to make improvements to our site and service. If you do not wish to have a cookie on your system, you can set your browser preferences to disable cookies

How we use email

When you provide us with your email address, we may send you emails necessary to process your order or respond to a request. We may from time to time use email to contact you and notify you of new products or services. You can unsubscribe from email updates in the 'your account' page.

Updating email or postal addresses

You can login to SonikSports.com with your registered username and password and edit or delete your information at any time through the your account page. Your delivery address book, located in the 'your account' page, are your personal contacts. You can also add, remove or update this information in the 'your account' page.

Secure ordering

The security of the information regarding your order is very important to us. For online secure ordering and the convenience of our customers we have partnered with the most trusted online payment company. Online credit card payment uses the 128-bit Secure Socket Layer protocol to protect the security of your online payment information. SSL technology encrypts your order information to protect it from being decoded by anyone.

Policy changes and questions

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes. You should check our website periodically for more information on how we use the data we collect.

For questions, comments or assistance, we invite you to contact us.

Sonik Sports Limited
Customer Service
Riverside Business Park
Coniston Court
Blyth, Northumberland
NE24 4RP
United Kingdom

Telephone: 0845-307-6262
Email: CustomerService@soniksport.com